: Work for a large multi-national defence electronics company within a small, highly focused integration team to provide maintenance of high availability modern IT infrastructure. 5 days per week onsite role in Lincoln with flexible start/finish Leonardo has an exciting opportunity for a Senior IT engineer to work within the IMS business area. The primary purpose of the role is to work with a small and multi-disciplined team to lead the support to the project IT infrastructure including maintenance, backups, optimisation, creation/restoration of images, and providing IT support to training courses. The role is predominantly based in Lincoln however occasional (2-3 weeks per year) on-site support of our customers' IT systems in UK and in the Middle East may be required. The role also includes support to our systems engineering team and their integration of the software applications hosted by our IT systems. Our IT systems are modern and therefore this role represents a progressive career choice for the right applicant. On-the-job training can be provided for elements of this role however, a strong background and experience in the core principles below is expected. The role is based at our Lincoln site and would require the engineer to be onsite Monday through Friday. What you will do: Support the installation and commissioning of project IT hardware and software ensuring that all relevant test specifications and test report documentation are completed to the satisfaction of project stakeholders. Apply their knowledge of IT systems to diagnosing and resolving arising issues during the installation of IT hardware and software components. Create and maintain all necessary engineering logs to capture all routine and non-routine project and toolset maintenance activities. Identify potential maintenance issues with the project IT hardware and software that could disrupt operational availability, propose solutions and communicate to stakeholders in a timely manner. Take a responsible role during site acceptance testing of project toolsets and work within a multi-disciplined team to support this activity. Assist in the project formal query resolution service to provide a reach-back facility to deployed IT personnel and communicate to our customer progress through to query resolution. Provide assistance and advice to end-users on maintaining their project IT facilities. Support on-the-job training for colleagues, this could include UK-based and international personal. Ensure an effective working relationship with all local teams including from other Leonardo sites as well as our wider customer stakeholders. You really must have experience in the following areas: Installation and maintenance of various operating systems including Windows Server and Windows 10 Administration of IT systems' backup and recovery VMWare, physical hosts, network switches etc Maintaining various Windows Domain Services e.g. DNS, DHCP, WDS, WSUS, Exchange and SQL Server (not exhaustive) Some experience deploying client applications via app virtualisation platforms such as VMWare Horizons, Citrix Networking fundamentals including some or all of the following; IPv4, 6, VLSM, VLANS, switching and routing, network security Personal skills Self-motivated with a strong aptitude for problem-solving and decision making Excellent communication and collaboration skills across internal/external stakeholders at varying levels Good written and verbal presentation ability It would be nice if you had: Knowledge of middle eastern culture and/or military working environment Formal IT qualifications up to BSc level (exceptions will be made for the right candidate with suitable and relevant experience) Personal Attributes: Very important to us - Excels within a close team working environment and is supportive of colleagues. Ability to work unsupervised, on their own initiative, with different cultures and nationalities. Willing to work occasional irregular hours in reaction to end-user urgent requirements. Security Clearance You must be eligible for full security clearance. For more information and guidance please visit : https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme (up to 10% employer contribution - please note that from April 2024 this amount will increase to up to 15% employer contribution.) Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Lincoln Contract Type: Hybrid Working: Onsite