Washwood Heath MAT, Saltley Academy is seeking to appoint a suitably qualified, hard‑working and enthusiastic receptionist to support the work of the Administration team by being a professional, effective and efficient Receptionist / Admin Assistant.
Key Responsibilities
* Work under the direct supervision of the Senior Office/Cover Manager to provide excellent support in Reception.
* Provide excellent support in Reception, including greeting visitors, answering telephone calls and directing enquiries.
* Use IT skills to manage front‑office systems and documents.
* Prioritise workloads to meet critical deadlines, multitask and maintain a professional approach.
* Communicate effectively with staff, students, parents and external agencies, both orally and in writing.
Qualifications
* Experience working within a front‑of‑house setting, ideally in an academic environment.
* Proficiency with Microsoft Office and other IT tools.
* Evidence of skills, knowledge and understanding required for a Receptionist role.
* Excellent verbal and written communication skills.
Benefits
* A collaborative and inclusive culture with opportunities to learn and upskill.
* Access to structured CPD via the National College online CPD platform and/or apprenticeships (e.g. CIPD, Coaching, etc.).
* Career pathways and professional growth planning through our Performance process.
* A wellbeing culture with paid and unpaid time off, access to a Wellbeing Champion, and a Wellbeing survey via Edurio.
* 24/7 Employee Assistance Programme (EAP) with confidential counselling and wellbeing advice.
* Supportive policies such as Life Leave, Wellbeing, Career Break and Family Friendly.
* Local Government Pension Scheme (LGPS).
* Comprehensive rewards package including Long Service Awards, Referral Scheme, Cycle to Work Scheme, and contributions to glasses and eye‑sight tests.
* Opportunity to take part in Trust‑wide collaborative groups (EDI, wellbeing groups, menopause support, neurodiversity support).
* Additional paid closure at Christmas and extra leave days.
* On‑site parking at all schools.
It is an exciting time to join Saltley Academy, and we are looking for a highly motivated, skilled and creative individual to join our dedicated team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
N.B. CVs will not be accepted.
We value our people and are dedicated to ensuring everyone feels empowered to bring their authentic self to work. We have an outstanding opportunity to work at Saltley Academy as a Receptionist.
We promise to treat all candidates fairly, consistently and with respect throughout the application, assessment, and selection process.
We are happy to talk flexible working, subject to the operational requirements of the role.
Legal and Data
This post is exempt from the Rehabilitation of Offenders Act 1974 and relevant amendments. The ability to speak fluent English is an essential requirement. Washwood Heath Multi Academy Trust requires an enhanced DBS check for all successful applicants. For privacy information, please refer to our Privacy Notice for Candidate.
Applications must be created by the candidate applying. Use of substantial AI in application will result in disregard.
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