Overview
At Beluga Rox we are looking for a Deputy Manager to support the Registered Manager to lead our client's Service based at a beautiful office in Wigan and is already well established.This is a great opportunity for someone who wants to join one of the UK's highest-rated Home Care Group that truly values its Carers and its Management Team and can provide real career development opportunities because of its expansion plans across the Northwest.You will be working closely with and reporting directly to the Registered Manager and Operations Manager.As the Deputy Manager, you will be supporting the Registered Manager in the administration and management of business controls while following the business model to ensure a smooth operation of service delivery on a daily basis.
Responsibilities
* You will be assisting with the effective recruitment of Care workers, ensuring recruitment compliance is maintained at all times, including application forms, DBS checks, and references check.
* You will be assisting with the planning, organisation, and control of the branch's operations to ensure that suitable staff is provided to deliver the appropriate standards of services as defined by CIW, in conjunction with our client's ethics, values and mission.
* You will be assisting with overseeing appropriate communication and ensuring marketing is applied to supper new interest in the services the branch provides to potential and existing customers, their families and or advocates, and all professionals, to encourage continued development of the customer base.
* You will be assisting with assessing the potential for the development of new markets, i.e home care, supported living, live-in care, Complex Care and Complex Mental Health
* You will be carrying out clerical activities in respect of the day-to-day running of the branch, assisting with the implementation and effective operation of emergency on-call roster, monitoring workforce and evaluating performance, assisting with the implementation and evaluation of the orientation and induction of new employees as well as creating and evaluating care plans of our clients current and new customers.
* Previous experience of working in a similar environment
* Experience working in a similar role
* Professional Qualification in Health and Social Care Leadership at level 3 or above and demonstrable experience of working successfully within the sector
* A full driving license and use of a vehicle
* Ability to establish and maintain effective working relationships
* Resilient in nature and confident with challenging situations
* Bonus structure
* Private Medical cover
* Pension scheme
* Dress down Fridays
* Team building activities
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