Job Description
Aftersales Manager
Franchised Motor Dealership
Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment.
Salary - £55,000 Basic | £75,000 OTE
*package may vary depending on experience
As the Aftersales Manager, you'll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include:
* Leading, coaching and developing team members to maximise performance and build a strong, engaged culture
* Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction
* Managing expenditure and resources in line with business targets to ensure profitability and cost control
* Setting and monitoring targets that reflect both dealership objectives and manufacturer standards
* Maintaining compliance and supporting the implementation of effective processes and procedures
To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealership. The ideal candidate will also offer:
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