Your new company A well established and growing construction business based in Ipswich. Your new role This is a newly created job working 20 hours per week as a temporary Communications Assistant with an immediate start and an expected duration through to mid-July. You will be joining a busy and streamlined team. Your main duties will include: Receiving, recording, and responding to enquiries from members of the public and other stakeholders. Supporting the Communications Manager with social value and communication projects and tasks. Monitoring and identifying customer feedback to identify trends. Receiving, recording, and responding to complaints. Providing support to operational teams. Assisting with delivering internal and external communications, including helping to deliver internal campaigns. What you'll need to succeed To succeed in this job, you will require: Experience of working successfully within a public-facing environment. A proven ability to handle complaints with consideration and compassion. Effective influencing skills. Passionate about delivering excellent customer service. Excellent verbal and written communication skills. What you'll get in return In return, you will receive: 20th April 2026 (provisional start date) A positive working environment On-site parking Working 20 hours per week What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk