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Care co-ordinator - domiciliary homecare

Bedford
Permanent
Good Oaks Home Care
€27,000 a year
Posted: 26 January
Offer description

📍 Bedford
💷 £26,000 – £28,000 per year (depending on experience)
đź•’ Full-time: start date - mid-Feb 2026

Join Our Award-Winning Care Team at GoodOaks Homecare - Bedford

At GoodOaks Homecare, we’re proud to deliver professional yet personal home care that truly makes a difference. As an award-winning domiciliary care provider, we value, develop, and reward the caring people who work with us.

We are looking for an organised, people-focused Care Co‑Ordinator to join our friendly and supportive team in Bedford. This is a key role within the business, ensuring our clients receive outstanding, reliable care every day.

This role is currently around 90% service-based, meaning you will be expected to cover care calls when required, alongside office-based coordination duties.


Your Role as a Care Co‑Ordinator

You will play a central role in keeping our service running smoothly by:

* Working closely with the Registered Manager and a hands‑on Company Director in the day‑to‑day running of the service
* Producing weekly rotas and care schedules to ensure excellent care delivery
* Organising schedules around client preferred visit times and care professional availability
* Being actively involved in care plans, care assessments, audits, and record‑keeping to support CQC compliance and high‑quality care
* Managing staff absence, holidays, allocating additional calls, and cancelling calls when necessary
* Providing daily troubleshooting and problem‑solving
* Attending care calls and covering on‑call duties (with additional pay) alongside the rest of the team
* Maintaining effective communication with care professionals, clients, families, and other professionals
* Ensuring accurate and timely documentation of all key and relevant information
* Supporting the onboarding, training and induction of new team members
* Helping GoodOaks deliver a continuous, reliable, high‑quality service
* Keeping team morale high and fostering a positive, supportive culture


About You

We’re looking for someone who is:

* Highly organized, resilient and efficient, with a people‑centred approach
* A confident communicator who can remain positive under pressure
* IT confident, with the ability to manage scheduling systems
* Reliable, motivated, and able to build strong relationships with the team
* Growth‑focused, with a desire to develop yourself and others
* Energetic, dedicated, and adaptable
* Willing to undertake an enhanced DBS check
* A full UK driving licence holder with own car (essential)


What We Offer

* Salary: £26,000 – £28,000 per year (DOE)
* Additional pay for care visits and on‑call duties
* Full‑time hours
* Paid mileage
* Company pension
* On‑site free parking
* Holiday entitlement of 20 days plus bank holidays
* Supportive, professional, and common‑sense management
* Paid induction training and ongoing learning & development
* Blue Light Card discount scheme
* Paid DBS check
* Free annual flu jab
* Long‑service bonus and referral bonus schemes
* Paid volunteer days
* Paid day off on your birthday


Why Join GoodOaks?

This is a fantastic opportunity to grow your career within a rapidly expanding home care provider that genuinely values its people. You’ll be part of a company that recognises hard work, supports development, and delivers care to be proud of.

👉 If you’re ambitious, organised, and passionate about delivering outstanding care, we’d love to hear from you. Apply today!

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