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Service level insights lead: sla governance & analytics

Salford
Marks and Spencer
Service
€70,000 a year
Posted: 17 May
Offer description

Marks and Spencer is seeking a Service Level Management and Insights Lead in Salford, England. This role involves leading a team to ensure high service performance, analyzing performance data, and driving continuous improvement. The successful candidate will have a strong background in IT Service Management, leadership capability, and advanced analytical skills. The position offers various benefits, including a colleague discount, competitive holiday allowance, and wellbeing support.
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