Join to apply for the Operations Assistant role at Leeds City Council
Continue with Google Continue with Google
1 day ago Be among the first 25 applicants
Join to apply for the Operations Assistant role at Leeds City Council
Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Job title: Operations Assistant (venues)
Contract: Permanent
Hours: 37 per week
Salary: A1/A3 *GBP*24,480
Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?
Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.
Benefits Of Working With Us
We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:
a competitive pay progression structure including generous employer pension contributions
flexible career paths with tailored personal and professional development
support for you, your home and your family including personal, and financial support
hybrid working arrangements (subject to needs of the role) and a flexitime system
For more information about our benefits please see the benefits section of our jobs page.
Introduction to the role of the team
Working within Leeds City Venues alongside programming and technical teams, the candidate will be responsible for helping with the day to day running of a busy venue.
Your role
To help and assist the operations team in the day to day running of events, always ensuring the highest standards of customer care and providing support and satisfaction for users of the Council public performance venues. You will be required to work across the portfolio of venues, currently Leeds Town Hall, Carriageworks Theatre, and Pudsey Civic Hall, along with any additional venues in the future. Currently this post is based at the Carriageworks Theatre.
Responsibilities
* To set up for all events and provide support to hirers, responding to requests for assistance in a prompt and appropriate manner, throughout Leeds CC venues.
* Unlocking and locking of the building as needed, including setting of alarms.
* To maintain a clean, welcoming and safe environment. To provide the same for all professional and amateur companies, commercial and other ad hoc users of LCC venues.
* To work closely with the technical Team and other Arts, Events & Venues Teams, to assist in the preparation of all areas for meetings, conferences, and events.
* To adhere to all relevant current legislation and to undertake the duties of the post in accordance with the Council Policies e.g. Equality, Diversity and Inclusion, Green Strategy, Health & Safety Legislation, etc.
As a member of the operations team, you will be self-motivated with excellent organisational skills. You will be a confident communicator with a can-do approach.
You will be knowledgeable and personable. You will be enthusiastic and motivated, giving the same level of drive and energy into all tasks, and providing a first-class experience to everyone coming through Leeds CC venues.
Please see job description for full list of responsibilities, desirable knowledge, skills and personal qualities.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job purpose
To assist the operations team in the day to day running off the venue. To provide support and satisfaction for users of the council public performance spaces and meeting rooms. You may be required to work across the portfolio of venues, currently Carriageworks Theatre, Leeds Town Hall and Pudsey Civic Hall, along with any additional venues in the future. Currently this post is based at The Carriageworks Theatre.
Responsibilities
* To set up for all events and provide support to hirers as appropriate throughout, responding to requests for assistance in a prompt and professional manner. To include assisting with the setting up and serving of any catering options.
* Ensure, by means of an ongoing hands-on contribution, that the highest standards of customer service are always delivered to all clients and users.
* Unlocking the building and locking up at close of business. Setting of alarms, reporting any faults to the alarm company and the Operations manager or supervisor. The post holder will be a nominated callout person in the event of out of hours alarm activation.
* Security of the building, patrol duties, attendant and door person duties during public functions. To assist with any trips to the bank, as required.
* To maintain a clean, welcoming and safe environment both internally and externally. To include but not limited to, general cleaning, maintenance and upkeep of the building, litter collection and moving refused t0 the bin area and to take in and put away any deliveries.
* To allow access to authorised persons as directed by management e.g. Contractors Ensuring they adhere to codes of practice.
* To carry out designated duties in the event of an evacuation of the premises. In the absence from site of all members of the operations management team, being responsible for ensuring the relevant Emergency Evacuations Procedures are followed (especially during night shifts when the public are not in the building).
* To Undertake any other relevant duties as requested by the operations management.
* Participate in training and development activities as necessary to ensure up to date knowledge and skills.
* To undertake the duties of the post in accordance with the councils' policies e.g. Equal Opportunities, Health and safety Legislation, etc.
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
* A good standard of basic education i.e. Maths and English.
* Able to work flexibly across different work locations and areas as appropriate.
* Excellent communication skills.
* Ability to work unsupervised and as part of a team.
* Ability to work under pressure to meet deadlines.
* Basic computer skills.
Essential Behavioural & Other Characteristics
* Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
* Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
* Able to understand and observe Leeds City Council equality and diversity policies.
* Carry out all duties having regard to an employee responsibility under Health and Safety Policies.
* Willingness to actively participate in training and development activities.
* Flexible and adaptable to change to assist other services as required commensurate to grade.
* Participate in appraisal, training, and development activities.
* Be aware of and comply with Leeds City Council policies and procedures.
* Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
* Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
* The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Apply for this job
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Government Administration
Referrals increase your chances of interviewing at Leeds City Council by 2x
Continue with Google Continue with Google
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 2 days ago
Barnsley, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 6 days ago
West Yorkshire, England, United Kingdom 3 weeks ago
West Yorkshire, England, United Kingdom 3 weeks ago
Admin and Operations Assistant (E7534) - Broomfield South SILC
Leeds, England, United Kingdom 4 weeks ago
Leeds, England, United Kingdom 1 week ago
Opportunity TypePart-time associate wanted
Bradford, England, United Kingdom 5 months ago
FTC Retail Operations Administrator (Energy)
Leeds, England, United Kingdom 14 hours ago
Ossett, England, United Kingdom 14 hours ago
Leeds, England, United Kingdom 6 days ago
Leeds, England, United Kingdom 3 days ago
Drax, England, United Kingdom 11 hours ago
Huntington, England, United Kingdom 4 weeks ago
Leeds, England, United Kingdom 1 month ago
Bradford, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 6 days ago
Construction Site Training & Production Administrator
Leeds, England, United Kingdom 16 hours ago
Morley, England, United Kingdom 8 hours ago
Halifax, England, United Kingdom 14 hours ago
Graduate Intern - International Officer (Fixed term 24 months)
Leeds, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 4 hours ago
Castleford, England, United Kingdom 2 weeks ago
West Yorkshire, England, United Kingdom 4 days ago
Leeds, England, United Kingdom 4 days ago
Wath Upon Dearne, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr