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Floor manager

Maidstone
JD Sports Fashion
Floor manager
Posted: 27 July
Offer description

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Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Overview

We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development.

Responsibilities


* Supervise and develop your team members, decision making around staff head count and placement in order to maximise shop floor efficiency.
* Continuously monitoring staff performance and delivering feedback to ensure outstanding expectations are met and staff performance is continuously improving.
* Track and enhance store KPI & operational processes, ensuring maximum financial results.
* Contribute to an organized and visually appealing shop floor through Inventory Management, stock replenishment and Visual Merchandising responsibilities.

Role Objectives And KPI’s

* Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs.
* Drive team sales through effective merchandising, stock replenishment & team motivation.
* Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures.
* Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience.

Skills And Experience

* A proven track record handling and resolving unexpected challenges efficiently and
* effectively.
* Demonstrated experience in a people leadership role with evidence of ability to adapt management styles to various store colleague needs.
* Evidence of actively developing colleagues into their next career step.
* Flexibility to work varied shifts, including weekends and holidays, based on store requirements.

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

Apply Now


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales and Business Development
* Industries

Retail

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