Floating Support Officer £27,356 a year Stoke-on-Trent Hours per week 37.5 ContracttypePermanent As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city. What youlldo: Complete inductions, risk assessments, and co-produce personalised, person-centred support plans. Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals. Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending. Work collaboratively with multi-agency partners and support networks to achieve positive outcomes. Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing. Who you are: A good levelof education including GCSE English and maths, or equivalent. Demonstrable experience of working in a similar sector or transferable skills. Experience of working with customers with complex needs. Excellent communication skills. Experience in completing forms and applications for benefits and grants. Ability to work under pressure and manage multiple tasks and demands. The successful candidate willbe requiredto complete a DBS check. Apply now! We may close this vacancy early if we receive a high volume of applications. FloatingSupport Homelessness Stoke JobsThatGiveBack Community FullTime GreatBenefits Who we are Werepart ofHoneycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure,connectedand confident. Homelessnessisnta choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere.