Position Overview
WHAT WE OFFER
1. The opportunity to work for an iconic and unique lifestyle brand
2. Exciting career opportunities
3. Competitive benefits package and discounts
4. An environment where you can bring your whole self to work
Essential Duties & Responsibilities
WHAT YOU'LL DO
Business Client Development
5. Support the Sales Support team in absence of manager(s) to optimise the product offer for customers
6. Support the customer support model store guidelines to ensure excellent standards
7. Maximise the potential of all product categories through RFID optimisation
Leadership & Engagement Support
8. Support the manager(s) creating an inclusive working environment with a customer-first culture
9. Support the manager(s) mentoring and coaching members of the team in operational efficiencies
10. Support the team using operational metrics in absence of manager(s) to deliver sales and profit results
Operations
11. Ensure we meet store target by leading the delivery and replenishment processes, by reviewing live inventory and by completing stock level callouts
12. Optimise Ralph Lauren store systems and procedures to enhance operational efficiencies
13. Coach teams on standard operating procedures and Customer Support Area procedures to ensure compliance with Ralph Lauren policies and standards
Experience, Skills & Knowledge
WHO YOU ARE
14. Energetic, passionate, and results-driven team player
15. Experience in a fast-paced environment with proven management abilities
16. Excellent communication and organisational skills