Job Description
Job Title: Service Manager - Supported TenanciesLocation: Bradford, West YorkshireSalary: Circa £30,000 per annum (DOE)Hours: Full-Time, Permanent - 35 hours per week, flexible between 9am-6:30pm, Monday to Friday.Occasional out-of-hours emergency telephone support required.Disclosure: Enhanced DBS requiredAbout the Role We are seeking a committed and experienced Service Manager to oversee supported tenancy services for vulnerable clients. The successful candidate will ensure high-quality service delivery, manage and develop a dedicated team, and work closely with partners to help clients become tenancy-ready and achieve positive outcomes.Key Responsibilities
* Lead and manage supported housing services, ensuring excellent standards of housing-related support and intensive housing management.
* Directly line manage Supported Housing Officers, Tenancy Management Officers, and other front-line staff.
* Oversee referrals, allocations, and occupancy levels, ensuring compliance with contractual requirements.
* Ensure service users receive tailored support plans and risk assessments to develop life skills and independence.
* Manage budgets, maximise rental income, and minimise voids and arrears.
* Promote equality, inclusion, and a safe, positive living environment.
* Build and maintain strong partnerships with local authorities, agencies, and community organisations.
* Uphold health, safety, safeguarding, and quality standards across all services.
About You
* Proven experience in housing, supported living, or social care service management.
* Strong leadership and team management skills, with a track record of developing and motivating staff.
* Excellent organisational, problem-solving, and communication skills.
* Ability to work flexibly, respond to emergencies, and manage multiple priorities.
* Knowledge of housing legislation, safeguarding, and best practice in supported accommodation.
Benefits
* Competitive salary circa £31,000 per annum (dependent on experience)
* Permanent, stable role with a reputable organisation
* Opportunities for ongoing training and development
* Supportive working environment with a values-led approach
Apply now via the online instructions HMIND INDHM