6 Bristo Square, Edinburgh EH8 9AL
We are seeking a professional and organised Medical Receptionist to join our Medical Centre based in the city. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassionate communication are highly valued. The position is paid and suitable for individuals with prior office or administrative experience who are eager to contribute to patient care.
Responsibilities
1. Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
2. Manage appointment scheduling efficiently using practice management software.
3. Answer incoming calls promptly, providing accurate information or directing calls as needed.
4. Maintain accurate patient records, updating personal details and medical histories securely.
5. Assist with administrative tasks such as filing, photocopying, and correspondence.
6. Coordinate with healthcare professionals to facilitate smooth daily operations.
7. Ensure the reception area remains tidy, organised, and welcoming at all times.
- Urban Practice