Role Responsibility Broadmeadow Registered Care Centre is a 48-bed adult short-stay setting supporting individuals' with a physical care need or cognitive impairment such dementia. We are currently seeking two full-time Team Leaders who can demonstrate a passion for high quality care with the flexibility to work between units and office and the resilience to overcome challenges to provide improved outcomes for individuals using the service and staff teams. Post one - a fixed rota to repeat 4 weekly and includes 3 shifts on unit and 2 shifts providing office-based Team Leader support. Post two - a flexible rota to be agreed every 4 weeks in advance, will include some weekend work by arrangement. This post will combine unit cover for other Team Leader absences, and additional audit and compliance support to the management team. Main duties and responsibilities: Participate in and ensure that staff are deployed on the 24 hour rota to meet the individual needs of residents and users of the Registered Care Centre and the specification contained in the Service Level Agreement and the standards set by the Care Standards Commission. Take specific responsibility for users of either residential care, e.g. short term, permanent, respite, enhanced, or day care, and community services i.e. day centre users to ensure individual needs are met. Manage and supervise a team of residential or day centre staff to ensure that the requirements of the Support Plan and professional standards are maintained. Assist in the recruitment, selection, motivation and development of staff to ensure the deployment of an effective staff group are able to meet the changing demands of the Registered Care Centre service. Promote a customer friendly atmosphere in the Registered Care Centre and assist the Registered Manager in the arrangements to ensure a safe and cost effective environment for users, their carers and staff. Encourage, ensure and monitor user participation in the day to day running of services and in a range of culturally valued and meaningful activities. Strengthen and develop links with colleagues and community based agencies to maximise cooperation to the benefit of users. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.