Lead Support Worker
Location: Cheltenham
Type: Permanent, full-time (37.5 hours per week), working on a rota
Pay: £13.21 per hour (£26,645 per annum) with great benefits including a Health Cash Plan
About the role
As our Lead Support Worker, you will support customers with complex needs to develop skills for independent living. You will create support plans, coordinate a team of Support Workers, and help customers achieve their goals.
Responsibilities
* Develop and implement support plans with customers
* Coordinate a small team of Support Workers
* Assist customers with daily activities such as cooking, shopping, budgeting, and maintaining tenancies
* Conduct risk assessments, support planning, and reviews
* Build rapport through regular chats and catch-ups
Requirements
* Passion for supporting customers to live their best lives
* Experience in creating person-centred support plans
* Experience in coordinating customer referrals
* Ability to work independently, stay calm under pressure, and be resilient
* Own vehicle insured for business purposes (mileage paid)
Additional information
Work pattern includes 5 days out of a 7-day rota, with flexibility required to meet customer needs. Training and team meetings are held regularly, and technology skills are necessary for creating support plans and online learning. An Enhanced DBS check is required, paid for by us.
Our team and culture
Join Debbie, our Senior Client Service Manager, and a passionate team dedicated to supporting young people. We promote diversity and inclusion through internal networks and support systems. We believe in creating a workplace where everyone can be themselves.
Benefits
* 34 days leave, increasing to 39, plus time off for volunteering
* Health cash plan covering dental, optical, prescriptions, and more
* High street discounts on groceries, holidays, and days out
* Opportunities for career growth within the organization
* Support for wellbeing and work-life balance
Apply now to see the full job description and to start your application. If you need adjustments during the process, contact us at [email protected]
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