Join to apply for the Counter Sales Associate role at Wolseley Canada Inc.
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means a network of possibilities, a place you are valued and a higher standard.
What’s in it for you?
* Regular business hours Monday to Friday
* Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting the first day of employment.
* Career development and training opportunities
* Life insurance, disability and wellness program
* Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
* Paid vacation and sick time and day off on your birthday!
* Bonus programs that include annual performance and profit sharing
* Employee discounts on top brands of plumbing and HVAC/R products
* Education reimbursement for employees
* Employee referral program
* Safety shoe reimbursement
What You Will Do
* Receive and process inbound transfers and shipments, ensuring accuracy and timely handling
* Stage daily installer equipment and job materials to support field operations
* Manage inventory transactions using GERS (Enercare’s inventory system), including stock movements and adjustments
* Monitor and action messages from the FSL inbox to ensure timely follow-up and resolution
* Maintain appropriate inventory levels for consumable materials, including placing replenishment orders as needed
* Process and document returns from both installers and Enercare customers
* Ensure the warehouse is clean, organized, and compliant with Wolseley’s Health & Safety standards
* Serve as the first point of contact for customers, providing prompt, professional product knowledge and support
* Respond to customer inquiries in person, by phone, or via email in a timely and courteous manner
* Prepare small order quotations for urgent contracting jobs
* Pick and fulfill customer orders from warehouse stock
* Conduct product research using catalogues and online resources to support customer needs
* Verify product availability and order accuracy to meet customer expectations and delivery schedules
* Build and maintain positive relationships with customers, installers, and internal associates
* Proactively maintain stock levels at the counter area and assist with general warehouse duties as required
What You Will Bring
* Previous experience in sales or customer service in wholesale or distribution required
* Local market knowledge with HVAC and Plumbing will be an asset
* General computer skills including Microsoft Office required. Experience with AS400 an asset.
* Must have exceptional customer service and professional communication skills
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Wholesale
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