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A leading cybersecurity company with a global presence and a $25B+ addressable market. With widespread recognition as a market leader, they are continuing their expansion and now growing their team across the UK.
The Role
We’re looking for a French-speaking Technical Account Manager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions.
You’ll be the technical point of contact post-sale, helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution.
Key Responsibilities:
* Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption.
* Act as a trusted advisor, providing guidance on best practices, technical architecture, and security policy optimisation.
* Collaborate with internal teams - including Sales, Product, and Support - to advocate for your customers’ needs.
* Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance.
* Ensure a seamless customer experience and drive long-term satisfaction and retention.
What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving successful onboarding, adoption, and technical alignment. You’re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients.
What You’ll Bring:
* 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.)
* Strong background in networking, cloud technologies, and enterprise infrastructure
* Excellent communication and interpersonal skills - fluent in both French and English
* Ability to work cross-functionally and build deep relationships with both technical and business stakeholders
* A proactive, customer-first mindset and a passion for helping enterprise clients succeed
Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within 7 days.
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