We are looking for a Sales Administrator for my client in Insurance
Please only apply if you have had previous insurance experience.
YOUR PRIMARY ROLE - RENEWALS ADMINSTRATION
Preparation and rating the firms Household and Commercial renewals in accordance with the firm’s processes.
Maintain the firm’s systems for raising renewals ensuring they are actioned 21 to 25 days in advance of expiry in accordance with regulatory procedures.
Produce accurate renewal documentation and maintain renewal letter suites
Obtaining quotations by using our quote system, rating guides or by referring to insurers to place risks.
To keep abreast of rate changes, scheme discounts and all products.
To work closely with the renewal telephone team to provide rating assistance where required.
Producing and maintaining diaries on our system, chasing for outstanding information from insurers & customers alike.
Support the firm’s goals by ensuring and maintaining a high standard of customer service.
YOUR SECONDARY ROLE - CUSTOMER SERVICES
To provide help and assistance wherever required.
To assume responsibility for Induction training for all new starters in accordance with the firm’s training regime and procedures.
Utilizing and supporting various forms of training approaches including traditional classroom, e-learning and virtual training solutions....