Join WPA in this exciting role as a Business Co-ordinator and play a major part in managing the administration of our client and supplier journey. Your responsibilities will include income and project management, while providing a high quality customer experience. If you thrive in a dynamic environment and have a knack for ensuring smooth and efficient operations, we want to hear from you Apply now to be a part of our fast-paced and high performing team.
What You Will Be Doing
Manage the Expression of Interest process (EOI) ensuring that all relevant contacts are identified, engaged, followed up and all correspondence recorded on the LHC Microsoft Dynamics system.
Work closely with WPA Partners and Appointed Companies to track and monitor payments made on WPA registered projects.
Provide a clear audit trail for all communications both verbal and written via the LHCPG CRM system.
Provide training and guidance to all stakeholders on the use of the LHCPG Portal and any other LHCPG system/s to ensure the effective management of project data.
Working with the WPA Client Support Manager (CSM) and Office Manager track forecasted project income and alter / adjust projections accordingly to ensure all project forecasts are up to date at all times.
Work with the WPA CSM and Office Manager to manage variance reporting and ensure monthly and quarterly variations are minimised and fully accounted for.
Work with the WPA CSM and Regional Director to register and track leads, ensuring these are followed up and progressed through the system.
Provide regular reporting on key performance indicators as requested by WPA colleagues.
Undertake any other duties commensurate with the general level of responsibility of the post at the discretion of the Office Manager.
What You Need
Proven experience in a finance / administration role dealing with reconciliation of financial data using various IT systems and applications.
Comfortable using Microsoft Dynamics systems and other computer packages such as Microsoft Office (Excel, Word, Outlook, Business Intelligence (BI)).
Experienced in providing high levels of customer service via telephone, email and face to face.
Excellent spoken and written communication skills.
Strong numeracy and analytical ability with focus on attention to detail.
Outstanding communication and interpersonal skills.
What You'll Get
Competitive basic salary
Highly Attractive Pension
29 days holiday + bank holidays + birthday off
£300 pa personal wellbeing allowance
£1000 pa individual training budget (post probation)
Enhanced Maternity + Paternity and Private Healthcare (Post probation)
Flexibility, volunteering day, discounts and much more
If you're ready to contribute to our mission of delivering better buildings and homes to enhance local communities, we want to hear from you. Join us as a Business Co-ordinator and be part of our dedicated team.
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don't miss out on this chance. Apply today