Housekeeping Supervisor - The Mercure Paignton JOIN US We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we're seeking passionate and dedicated professional to join our team as a Housekeeper in the Mercure and ibis Styles hotels in Paignton. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year 13.14 per hour - 40 hour contract And much much more! A DAY IN THE LIFE OF A HOUSEKEEPING SUPERVISOR Reporting to the Multisite Head Housekeeper, we are looking for someone who enjoys variation and has a flexible approach to their working environment. From cleaning a room, working to ensure our back of house areas are sparkling, or ensuring our public areas are clean and safe. You'll be called upon to complete a wide variety of tasks and jobs within our hotel and it's extremely important that you remain flexible and versatile around these. Although this isn't a full guest facing role, you will still play a vital part in delivering a fantastic guest experience and it's important to remain friendly approachable and the best version of you whenever you come in to contact with one of our guests. Tasks will include : Clean and tidy guest rooms and common areas to the highest standards. Change bed linens, replace towels, and restock amenities. Ensure all surfaces are sanitized and free of dust. Report any maintenance issues or room damages promptly. Collaborate with team members to ensure efficient operations. Completing the daily department checks and room checks Training and developing the team. Assisting the housekeeping manager in running the department, including scheduling, performance reviews and absence management. If you're passionate about delivering outstanding hospitality experiences and thrive in a dynamic team environment, we invite you to apply for this rewarding position. WHAT WE NEED FROM YOU Proven experience in a supervisory or management role within housekeeping, ideally within a hotel with over 100 rooms. Strong leadership skills with the ability to motivate and manage a team effectively, fostering a positive and productive work environment Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation Organisational skills to manage schedules, inventory, and administrative tasks efficiently Strong communication and interpersonal skills to work effectively with team members, other departments, and guests Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com