Community Support Worker
Hours: 35 hours per week, Monday to Friday.
All team members must work flexibly on occasions to meet the needs of the charity and the people we support.
Purpose of the Post:
Provide specialist support services to women and men who are accessing our services in the community.
Specific Responsibilities:
Deliver specialist support services to women, men, and children who are accessing our services.
Work with women, men, and children in an empowering and engaging manner.
Support women to undertake and engage in initial and ongoing needs assessments, risk assessments, safety plans, and support plans.
Case holding and providing ongoing support as needed.
Follow up referrals and notifications from other agencies.
Support, signpost, provide advocacy, and refer women and children to the services they wish to engage with, such as social services, police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services, as well as CWA’s internal services.
Create and submit referrals and reports to MARAC, core groups, child protection conferences, and other similar meetings when directed, ensuring completion of all tasks allocated to CWA.
Maintain accurate and timely records related to all aspects of the service and casework, including inputting information into our Information Management System.
Assist in producing qualitative and quantitative data, including creating case studies.
Assist, when directed, with the delivery of group and educational programmes.
General Responsibilities:
Contribute to the development and achievement of our Vision, Mission, and Objectives.
Promote our values, culture, and aspirations.
Create a safe, supportive, and explorative working environment.
Promote Equity, Diversity, and Inclusion.
Uphold our Policies and Procedures.
Note: It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Closing Date: 3rd July 2025
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organization committed to equality, diversity, and inclusion. We welcome applications from all community sectors, with particular encouragement for applications from members of our BAME community and individuals with disabilities, who are currently under-represented within our workforce.
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