Overview
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Job location: Halfords Ilkeston, England, United Kingdom
Base pay range
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Role and responsibilities
* Deliver market-leading standards of service to customers.
* Work on customers’ vehicles in our car park and on bikes in-store, supporting fitting services.
* Provide a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.
* Develop practical problem-solving skills and the ability to work quickly and efficiently.
Qualifications and experience
* Experience of delivering great customer service, ideally in a retail sales environment.
* A proactive approach to helping customers and understanding their needs.
* Problem solving skills.
* Availability to work on a rota basis, including weekends.
* Ideally knowledge and skills in car parts fitting and cycle repair.
* Some experience of working towards and achieving sales targets.
Benefits
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on everyday purchases
* Employee assistance programme offering free, independent, confidential support and counselling 24/7
* Fantastic Trade Price Bike Scheme
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle2Work scheme
* Wagestream – access up to 30% of your pay as you earn it
* Health Cash Plan – cashback towards healthcare costs and access to wellbeing services
To Be Successful In This Role You Will Need
* Experience of delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, You’ll Also Have The Following
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Industries
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