Mobile Contract Manager - Building Services
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Job Details
Position: Mobile Contract Manager - Building Services
Location: Slough, England, United Kingdom
Level: Mid-Senior level
Type: Contract
Industry: Industrial Machinery Manufacturing
Purpose of the Job
To provide leadership, supporting the management and development of a defined building services account, ensuring financial and operational commitments are met and exceeded.
Key Responsibilities
* Provide leadership and ensure contractual commitments are met and exceeded.
* Identify opportunities for strategic development to increase turnover and profitability, including adding services and re-winning contracts on re-tender.
* Communicate and implement business policies and processes effectively within the contract, reviewing and improving for efficiency as needed.
* Ensure safe working conditions, complying with health and safety policies across all activities.
* Collaborate with senior leadership to develop the business, promote teamwork, and support colleagues.
* Assist in developing financial plans for revenue and profit, managing WIP, debt, costs, and contract growth.
* Maintain a customer-focused approach in operations and build strong relationships with key clients.
* Promote core business values.
* Provide leadership, coaching, and support to deliver best practices in team management and development.
* Contribute to business communication through meetings, reports, and forums.
* Support sales through solutions development, presentations, and contract mobilization.
* Create a learning environment with training and development plans for staff.
Accountabilities
* Report to the Area General Manager.
* Manage contract team and indirectly oversee subcontractors.
* Handle financial responsibilities for the contract.
Specific Role Requirements
* Support underperforming areas and process improvements.
* Participate in audits and ensure compliance.
* Manage contract ownership, client support, and billing processes.
* Drive positive behaviors and build client relationships.
* Support complaint resolution and learning from experience initiatives.
* Assist Account Manager in meeting KPIs and SLA expectations.
* Act as Deputy for the Account Manager when needed.
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