Product Support Specialist, Robotic & Manual, Hartlepool
Location: Hartlepool, UK
Job Category: Other
EU work permit required: Yes
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description:
This role involves promoting Stryker's Hip and Knee products to Orthopaedic Surgeons, providing clinical and technical support during Mako surgical procedures, and growing existing accounts through technical expertise. The position is field-based with a focus on customer service, sales, and technical support for robotic and manual surgical procedures.
Responsibilities include:
* Providing clinical support and training to surgeons and hospital staff on Stryker’s Mako robot and manual procedures.
* Assisting in pre-operative planning, troubleshooting technical issues, and ensuring successful surgical outcomes.
* Building relationships with healthcare professionals, expanding business, and supporting customer satisfaction.
* Participating in training, maintaining knowledge of products, and adhering to ethical standards.
Candidate Requirements:
* Excellent communication skills in English.
* Outgoing, persuasive, confident, and persistent.
* Patience, self-motivation, and analytical skills.
* Flexible, team-oriented, and commercially aware.
* Valid driving license and willingness to travel (up to 80%).
* Experience in operating room environments and a positive, solution-oriented attitude.
This is a fixed-term maternity contract based in the North East UK, covering hospitals across Darlington, Middlesbrough, Durham, and Northallerton.
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