Job Advert
We are currently seeking an enthusiastic person to join us as a Parts Advisor within our Kennett branch.
You will be accountable for providing a comprehensive parts and sundries service to retail, account and internal customers and delivery of a high standard of customer service is required.
Key Accountabilities
Selling parts and sundries to retail and account customers
Raising and chasing parts and sundries orders and invoices
Provide a side counter service for the workshop and to maintain the relationship with internal colleagues
Retail and Parts warehouse area housekeeping duties
Build and maintain customer relationships ensuring all customers are kept updated and informed of order status, promotions and other information
Maintain stock levels and replenishment within the showroom and Parts warehouse
Unloading and putting away deliveries including receiving in, checking, recording and stocking up goods
Some heavy lifting is required and Fork lift experience would be an advantage
Conducting stock checks and audits as required
Upselling and promoting special offers and current promotions
Delivery of parts and visiting customer off site may be required
Selling and installing Horticultural equipment (including Ride on Mowers)
Completion of inventory management documentation
Completion of departmental manual documentation
Utilisation of parts database(s)
Utilisation of IBCOS system and reports
Our commitment to you:
* Certificated, manufacturer/product training.
* A challenging job role with excellent opportunities to increase your skills.
* A competitive salary + contributory company pension scheme, and company sick pay scheme.
* The support of an employer interested in your success.
As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.