Sr Content Developer, 9 months Fixed Term Contract, Content Operations and Strategy [COS]
Job ID: 3031572 | Amazon Ireland Support Services Limited - A94
9 months fixed term contract.
The Content Operations and Strategy [COS] team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers.
As a technical writer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects.
With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today!
Key job responsibilities
As a Sr Content Developer with COS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects.
With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today!
The successful candidate will exhibit:
• Excellent skills in writing about complex technical and business subjects to a variety of audiences
• Proven experience of technical editing/writing in a similar role
• Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment
• Ability to interact with different business groups and scope documentation assignments.
• Precise documentation, clear communication skills with fluency in written US English
• Ability to work with a global, diverse team.
• Experience working with product and UI designers and writing UI text
• Experience creating content for translation and localization; ability to speak or read other languages a plus
• Experience with content management systems, content tools, and SEO
About the team
The Content Operations and Strategy [ COS] team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers.
BASIC QUALIFICATIONS
• Bachelor's Degree in English Literature or Technical Writing, or related field
• Extensive experience as a technical writer, editor, or content strategist, with the ability to use both data-driven and user-centric approaches
• Strong editorial background with excellent written and verbal communication skills
• Experience managing content projects of varying complexity, content review and localization
• Sound experience with a markup language such as HTML or XML
• Ability to solve problems and work in ambiguous environments
• Working knowledge of Darwin Information Typing Architecture (DITA)
PREFERRED QUALIFICATIONS
• Master's degree in English Literature or Technical Writing, or related field
• Ability to work with a global, diverse team
• Experience with Content Management Systems (CMS)
• Experience working with product and UI designers and writing UI text
• Experience working as part of a global team supporting multiple languages
• Experience creating content for translation and localization; ability to speak or read other languages a plus
• Strong attention to detail and organizational skills
• Project management experience. Ability to execute content projects, prioritize, and meet deadlines.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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