Software Tester (Manual) to join a dynamic team a company near Maidstone in Kent, with a hybrid working model. This pivotal role demands a highly motivated individual with a keen eye for detail and outstanding communication skills, dedicated to guaranteeing software quality and functionality. If you thrive on identifying and resolving issues, enjoy collaborating with technical teams, and are eager for continuous personal and professional development, this opportunity is for you. The Role in Detail: As an Manual IT Software Tester, you will be instrumental in the successful delivery of high-quality software solutions. Your core responsibilities will include: Understanding Requirements: Thoroughly reading and interpreting User Stories and Technical Design Documents to grasp project scope. Test Strategy & Creation: Defining test scope, then meticulously creating comprehensive test plans and detailed test cases to cover all scenarios. Execution & Reporting: Executing test cases with precision, meticulously documenting any defects identified, and liaising directly with developers for resolution. Collaboration & Escalation: Maintaining open communication with your Line Manager, escalating any critical discussions or resolutions, and proactively suggesting improvements to processes. Issue Investigation: Utilise clear and effective communication to liaise with colleagues, delving into the specifics of identified issues to ensure thorough understanding. Meticulous Attention: Demonstrating a meticulous attention to detail and a methodical approach to all tasks. Cross-Functional Partnership: Working closely with Developers, Business Analysts, and Stakeholders to ensure on-time delivery of high-quality products. Process Improvement: Identifying areas where current processes and services can be enhanced, and developing actionable recommendations for improvement. UAT Support: Answering queries raised during User Acceptance Testing, providing clear and concise explanations. Project Administration: Ensuring all project administration is carried out to a high standard, keeping projects consistently up to date. Out-of-Hours Testing: Participating in out-of-hours implementation testing approximately once a week, with time recorded and compensated. Beyond Testing, You'll Also Contribute To: IT Support: Answering IT support requests for both external and internal customers (training will be provided). Remote Support: Providing general IT support for two office locations (remotely). Documentation Aid: Assisting in the creation of technical specification documents for suggested system changes. Key Skills & Competencies We're Looking For: Adaptability & Flexibility: Possessing strong analytical skills and a logical approach to problem-solving, coupled with high attention to detail. Demonstrating adaptability and resilience to changing circumstances, actively facilitating the change process. Cooperation & Teamwork: Functioning as a valuable team member, acting with integrity, and building effective, professional working relationships with colleagues. Cooperating openly and honestly, participating in team activities, and sharing experiences and ideas. A willingness to assist other teams and team members when necessary. Monitoring & Controlling Progress: Actively monitoring the progress of day-to-day work and taking initiative to achieve targets. Providing timely feedback to senior management on any potential problems. Knowledge of Process: Demonstrating high competence in Microsoft Office Programmes. Proven experience in the creation of testing documentation and executing testing. Knowledge of the mortgage process and experience with ClickUp or SQL would be beneficial. Communication: Taking on board feedback from the business and effectively communicating it to the manager where required. Possessing excellent communication skills to engage effectively with individuals at all levels, adapting communication style and approach to suit different personalities. Communicating facts and concepts clearly and concisely, using plain English, clear speaking, and correct grammar in all written work. Listening attentively to instructions and accurately passing on information as directed. Planning Own Work: Establishing a clear daily course of action to accomplish day-to-day work targets. Being aware of team priorities, targets, and objectives, and planning personal work accordingly. Being realistic with timescales.