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Operations manager

Wyboston
Wyboston Lakes Resort
Operations manager
Posted: 11 May
Offer description

About this role...



You’ll work closely with managers and the wider team to ensure the
smooth day-to-day operation of the Willows Training Centre. Key focus will be
ensuring every guest has a positive and memorable experience, managing the
heads of departments and support in the developing of the venues team.
Full training will be provided across all aspects of the role, along with
ongoing support from a dedicated management team.



What we’re looking for…




* Enthusiasm for getting stuck in
and supporting the team to deliver excellent customer service

* The ability to motivate and drive the team.

* Excellent communication to all customers, team members
and departments

* To work closely with the Meetings and events team to
successfully deliver conference and training events.

* The ability to delegate tasks
and supervise management and their teams.

* Flexibility to work on a rota
basis across seven days a week

* The ability to complete tasks
efficiently and to given deadlines.

* The ability to deliver training
to team members in all areas of department and ensure consistency in
delivery

* To deputise for The venue
manager in their absence

* The confidence to oversee the
running of the venue as Duty Manager






Why
join our team…



Being
a family-owned business, our people are what make Wyboston Lakes, and we want
to make sure all our teams are happy at work.

Here is a snippet of all the great benefits we offer and that you would be
entitled to for this role:




* Christmas Day and Boxing Day Off

* 3 Team Member Parties a year-
Spring, Summer, and Winter

* Apprenticeships - the
opportunity to learn and earn at the same time

* Team Member Discount on golf,
food, drink, bedrooms.

* Team Member Referral Scheme
worth £300

* Free Meal Whilst at Work

* Access to Perkbox which gives
you discounts on over 200 brands and shops nationwide from supermarket
shops, cinema, and days out, just to name a few…

* Team Member Christmas Santa
Lunch, Christmas Presents, and Christmas Party




We
are committed to fostering a diverse, inclusive, and equitable workplace where
everyone feels valued, respected, and supported. We believe that embracing
different perspectives and backgrounds makes us stronger as a team and better
in the service we provide. We welcome applications from everyone regardless of
race, ethnicity, disability or background and are proud to be an equal
opportunity employer.

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