Vehicle Technician/ Mechanic
Brand : MG
Salary - Negotiable on experience
Location - EMG Ipswich
Grainger Motor Group has officially been certified as a Great Place to Work for 2025.
The Role
We are seeking a qualified Vehicle Technician to join our team in Ipswich, and assist in providing a high quality and efficient vehicle service offering for our customers.
Required Skills and Experience
You will be a Level 3 qualified vehicle technician.
You will hold a full UK driving license and ideally have manufacturer experience.
In addition to your prior experience, you will be able to demonstrate the following skills:
* Excellent problem solving skills and strong attention to detail
* A strong customer service focus with the ability to communicate technical information to a non-technical audience
* Outstanding organisation and time management skills with the ability to work to deadlines
What We Offer
* Competitive salary with commission (depending on skills & experience)
* Career development opportunities and manufacturer training (including EV/Hybrid)
* Health & Well-Being Service
* Staff discount across EMG Motor Group
* Staff events and recognition programmes
* Full-time permanent contract with structured shifts
* Day shifts
* Overtime opportunities
* Paid holidays
Responsibilities
* Complete scheduled vehicle servicing in line with manufacturer guidelines
* Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
* Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
* Liaise directly with customers and service advisors, providing outstanding customer service
* Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
* Participate in on-going training and development to ensure product and service knowledge is up to date
* Contribute to local and companywide process improvements and innovations
* Mentor and provide guidance to apprentice technicians, where applicable
If you are interested, please apply now, we look forward to receiving your CV