An exciting opportunity has arisen for an ICT Assistant Project Manager to support the delivery of innovative technology projects across a leading hospitality group.
You will work closely with the IT Technical Project Lead to drive IT initiatives across hotel operations, corporate systems, and guest:facing platforms : ensuring seamless implementation, efficiency, and great user experience.
The role:
* Support the planning, execution, and delivery of IT projects across multiple sites.
* Oversee systems such as PMS, POS, CRM, mobile apps, and smart room tech.
* Coordinate vendors, manage timelines, and ensure projects align with business goals.
* Support integrations, data security, and compliance (GDPR, cybersecurity).
* Provide technical and operational support, documentation, and user training.
* Assist in improving ICT processes, performance, and service quality.
Experience:
* Degree in IT, Computer Science, or related field (or equivalent experience).
* Experience supporting or managing IT projects : ideally within hospitality or multi:site environments .
* Knowledge of PMS, POS, CRM systems and integrations.
* Excellent problem:solving, communication, and organisational skills.
* Familiarity with Agile or PRINCE2 methodologies is desirable.