Location: Sutton – fully office based
Salary: up to £30k
Hours: 8:30am-5:30pm
Start date: ASAP
Are you an organised and friendly professional ready to be the welcoming face of a busy office environment? We are seeking a dynamic Receptionist / Facilities Coordinator to join our team. This role is ideal for someone who thrives in a fast‑paced setting, enjoys multitasking, and is passionate about delivering excellent service.
About the Role
As the Receptionist / Facilities Coordinator, you will play a key role in the smooth day‑to‑day running of the office. You will act as the first point of contact for visitors, support facilities operations, and assist with the coordination of events. Your proactive and solutions‑focused approach will help create a welcoming, safe, and efficient workplace for all.
Key Responsibilities
Reception Duties
* Handle incoming enquiries via phone, email, and other communication channels.
* Greet and assist visitors, ensuring a professional and welcoming experience.
* Manage meeting room bookings and coordinate onsite catering.
* Support employees with travel arrangements and self‑service guidance.
* Maintain a clean, organised, and presentable reception and communal areas.
Facilities Management
* Monitor office facilities to ensure compliance with Health and Safety standards.
* Respond promptly to facilities‑related queries from staff and visitors.
* Liaise with external vendors for maintenance, repairs, and cleaning services.
* Manage workstation allocation and hot‑desking arrangements across sites.
Event Coordination
* Plan and deliver internal events, ensuring budgets and timelines are met.
* Assist with wellbeing and corporate social responsibility initiatives.
* Support senior stakeholders with external meetings and hospitality arrangements.
Administrative Support
* Provide general administrative and project support to multiple teams.
* Process expenses for senior management.
* Assist with HR‑related administrative tasks as required.
Health & Safety
* Act as a First Aider and Fire Warden for the site.
* Conduct workstation and safety assessments and ensure protocols are followed.
About You
* Previous experience in reception, office administration, facilities, or front‑of‑house roles within a busy environment.
* Strong organisational skills with the ability to manage competing priorities.
* Professional, approachable manner with excellent communication skills.
* Proficient in Microsoft Office (Outlook, Teams, Word, Excel) and keen attention to detail.
* First Aid and Fire Warden qualified, or willing to undertake training.
* Proactive, solutions‑driven mindset with an interest in process improvement.
What's on Offer
* A permanent, full‑time role with opportunities for professional development.
* A supportive and collaborative working environment.
* Involvement in engaging initiatives and events that enhance workplace culture.
Office Angels is an equal‑opportunities employer who respects and appreciates people of all backgrounds and supports reasonable adjustments.
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