Housing Standards Manager
We're currently recruiting for an experienced Housing Standards Manager to join a housing standards service responsible for delivering statutory housing enforcement and compliance functions across a mixed‑tenure housing portfolio.
This Housing Standards Manager role will lead a small team covering housing enforcement, HMO licensing, empty homes, housing financial assistance and home energy efficiency, ensuring statutory responsibilities are met across all housing tenures.
The successful Housing Standards Manager will play a key role in preparing the service for additional responsibilities under the Renters Rights Act 2025 and wider regulatory change. The role requires attendance in the office a minimum of 3 days per week to support the team effectively, collaborate with colleagues and undertake site visits where required.
Responsibilities
* Lead and manage the Housing Standards Team, allocating workloads and monitoring performance.
* Oversee enforcement activity relating to poor housing conditions, HHSRS inspections and statutory compliance.
* Manage enforcement action including improvement notices, prohibition orders, civil penalties, prosecutions and rent repayment orders.
* Oversee HMO licensing compliance and inspections of licensable properties.
* Lead on the development and implementation of Housing Enforcement policies, procedures and strategies.
* Oversee housing financial assistance activity, including grants, inspections, schedules of work and contractor management.
* Lead on empty homes initiatives and strategies to reduce long‑term vacant properties.
* Oversee caravan site licensing responsibilities.
* Manage service ICT systems, upgrades, reporting and case management processes.
* Respond to complaints, FOIs, MP and Councillor enquiries and Ombudsman investigations.
* Monitor service performance, budgets and compliance activity, reporting outcomes to senior management.
Key Requirements
* Significant experience working within a Housing Standards or Environmental Health service.
* Experience using the Housing Health & Safety Rating System (HHSRS).
* Experience managing HMO licensing schemes and housing enforcement activity.
* Experience inspecting residential properties and producing schedules of work.
* Experience managing staff, performance and operational workloads.
* Experience developing and implementing housing standards policies and procedures.
* Detailed knowledge of housing standards, environmental health and enforcement legislation.
* Experience using housing or environmental health ICT systems for case management and reporting.
* Environmental Health degree or equivalent qualification.
* Registration with CIEH or equivalent professional body.
* Full UK driving licence and access to a vehicle.
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