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R&D Quality Manager - Vigilance
City: Kingston upon Hull
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Research & Development
In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
About the role
R&D Quality Manager – Vigilance
Hybrid Working, Hull
Competitive Salary & Benefits: 25 Days Annual leave, Bonus, Private Health
Closing Date:18th August 2025
The R&D Quality Manager - Vigilance will be responsible for leading our Quality activities focused on Vigilance processes and systems, ensuring compliance with international legislation and internal Quality Management System (QMS) expectations for monitoring the adverse effects of our products for our consumers. You will primarily oversee and provide partnership to the Risk Management and Vigilance (RM&V) group, alongside related internal and external partners, to embed good practice and drive strategic changes in our compliance with pharmacovigilance, medical device vigilance and beyond.
Your responsibilities
* Supporting Quality/Vigilance leadership and the QPPV as applicable in maintaining oversight and inspection readiness of the global vigilance system in accordance with external requirements, including relevant EU legislation and guidelines on GVP, national regulatory requirements and those for non-medicinal product classifications.
* Risk assessing, planning and performing regular audits of vigilance activities both internally and for external partners conducting delegated tasks, and maintaining awareness of external inspection schedules in order to facilitate preparation, hosting and supervision of action plans.
* Ensuring metrics and Key Performance Indicators (KPIs) are reported to the leadership team, including preparation and conduct of regular cross-functional management review. Guiding the cross-functional team in finding solutions to associated challenges and ensuring actions are implemented.
* Performing Quality review and approval of cross-functional QMS activities and providing guidance on good practice, including but not limited to SOPs, deviations and change controls; authoring QMS records when under Quality ownership.
* Inputting Quality information to the Pharmacovigilance System Master File, such as audit and deviation information.
* Facilitating the training of relevant personnel regarding the Vigilance QMS and external requirements, including overall cross-functional vigilance responsibilities.
* Advocating for Quality and Vigilance requirements in projects, improvement initiatives and regulatory intelligence updates as required, championing a right first time approach and a culture of quality in all vigilance-related activities.
* Overseeing the preparation and analysis of data for the purpose of continual improvement.
* Working with cross-functional partners in the wider Quality team and other functions to ensure vigilance expectations are built in to their local ways of working.
* Managing Quality team activities relating to vigilance, including workload planning, mentorship and collaboration to best enable vigilance Quality support.
The experience we're looking for
* You have relevant experience in vigilance or healthcare quality environments and a Bachelor’s or Master’s degree, with an advanced degree and/or certification in a related science preferred.
* You have in depth and up to date knowledge of EU Good Vigilance Practice, and ideally other international regulatory standards for safety and vigilance across a variety of product classifications and markets, and are comfortable coaching others based on your knowledge and experience.
* You have vigilance inspection/audit experience as an auditee, ideally also as a qualified lead auditor with experience in conducting vigilance audits.
* You are experienced in quality activities such as QMS management, deviations, change controls, continual improvement and risk management, and can interpret external requirements into pragmatic solutions for compliance.
The skills for success
* You have excellent interpersonal skills, with the ability to audit and influence stakeholders in good practice at multiple levels of the organisation and in various team capacities both internally and with external partners. You have the ability to communicate complex information to those less familiar with the subject area to gain buy in for change.
* You are a trusted business partner with a proven track record of working closely with cross functional teams to deliver effective outcomes.
* You have the ability to consistently deliver under pressure, meeting time and quality expectations across multiple projects and complexities
* You are proactive and self-directed with a high level of initiative and persistence, with excellent organisational skills, both of tasks and people
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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