Job Title: Practice Manager
Location: London Waterloo
Salary: £70k - £75k
Overview:
A well-established law firm is seeking an experienced Practice Manager to lead and oversee its administrative, HR, compliance, and operational functions across multiple offices. Reporting directly to the Equity Partners, the Practice Manager acts as a key link between offices, ensuring smooth coordination of firmwide policies, strategy, and operational excellence.
Key Responsibilities:
Human Resources:
* Coordinate full recruitment process from job advert to offer.
* Oversee onboarding and induction for all new hires.
* Manage performance and capability processes, advising supervisors on best practice.
* Review and update firmwide HR policies to ensure fairness and compliance with employment law.
* Ensure timely completion of annual appraisals for all staff and partners.
* Coordinate work experience programs.
* Manage internal HR issues such as flexible working requests, special leave, and absence management.
* Administer leaver processes to ensure continuity of client service.
Risk & Compliance:
* Handle client complaints and oversee responses.
* Manage the firm’s training programs, ensuring completion of compulsory training.
* Administer contract compliance requirements.
Finance & General Administration:
* Support Partners with business development and marketing strategies.
* Attend partner meetings and provide commercial insights to assist strategic planning.
* Administer salary review processes and approve monthly salary payments.
* Liaise with IT consultants and provide first-line onsite IT support.
Requirements:
* Proven experience managing HR, compliance, and administrative functions in a professional services environment.
* Strong understanding of employment law and HR best practices.
* Excellent organizational and communication skills.
* Commercially aware with the ability to provide strategic insights.
* Able to work across multiple offices and manage competing priorities.