Overview
* Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
* Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the Charity Retailer of the Year award?
* Would you like to have benefits such as a virtual GP service, a fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
* Do you need a new challenge that helps you develop your skills and is integral to the community?
* There is no evening or Sunday working.
* Our managers lead from the front and take their colleagues and customers on an amazing journey.
* Do you have excellent customer service skills, innovative ideas and are dynamic by nature?
If this is you, read on!
Responsibilities
As the Assistant Manager you will be supporting the manager in the day to day running of all areas of the business. This will include receiving donations, as well as organising collections from private houses and other locations. All of which will be processed and delivered to local SA shops, sold on the premises or redistributed. We will also be offering a repair and reuse service to the community, which helps divert as many unwanted goods away from landfill where practical.
This is a very hands-on role and you will be expected to respond to queries raised by customers, head office and the team. On a regular basis you will have the responsibility for opening and closing the centre and be involved in the ongoing recruitment and training of volunteers and staff.
All key responsibilities and desirable skills can be found on the Job Description when you apply.
Qualifications / Desirable Skills
* Are resilient, supportive, caring, hands on and enthusiastic
* Possess a positive attitude in delivering exceptional customer service
* Want to make a positive change
* Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
* Are adaptable; able to think on your feet
* Have a passion for developing people
* Have a keen interest in the environment and sustainability
* Have an engaging personality, the desire to succeed and be the best you can be
Benefits
* Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
* Virtual GP Service: Phone consultations available 24/7 and video consultations from 8am to 10pm, 7 days a week.
* Excellent Pension Scheme: Defined Contribution Scheme — company contributes up to 6% and Life Assurance of 3 x salary.
* Company Sick Pay: Paid from the end of probation and increasing with service.
* Discounts: 25% discount on all original, full-priced SATCoL products.
* Wellbeing Commitment: Focus on colleague wellbeing as a priority.
* Additional benefits: SATCoL offers many more benefits; see attached details.
Why join SATCoL?
* Be part of a continually developing and growing company that funds The Salvation Army’s vital work with vulnerable people in the UK.
* Work for a company that cares for its colleagues, stakeholders, community and environment and promotes reuse and recycling through over 240 charity shops and donation centres, and a network of clothing banks.
* Play a role in textile reuse and recycling and collaborate with major retail and online brands; SATCoL has raised over £80 million in the last 10 years for The Salvation Army.
* Operate in a culture guided by values of Compassion, Accountability, Respect and Equality, with a core purpose of enabling mission and providing resource to The Salvation Army.
* Roles offer independence and opportunities for development; SATCoL supports internal growth and promotions where possible.
* Inclusive environment that values every colleague and fosters collaboration across teams.
* A variety of opportunities and experiences where no two days are the same.
The Salvation Army registered charity 214779 and in Scotland no. SC009359
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