Job Overview
We are seeking a dynamic and experienced Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales performance. This role requires strong leadership skills and the ability to manage a diverse team effectively. As a Store Manager, you will play a crucial role in creating a positive shopping experience for our customers while achieving store goals.
Duties
* Oversee daily store operations and ensure compliance with company policies and procedures.
* Manage and supervise staff, providing training and development to enhance team performance.
* Drive sales through effective merchandising strategies and promotional activities.
* Maintain high standards of customer service, addressing any issues or concerns promptly.
* Monitor inventory levels and manage stock replenishment to ensure product availability.
* Conduct regular performance evaluations and provide constructive feedback to team members.
* Implement effective time management strategies to optimise store efficiency.
* Maintain an organised and clean store environment that reflects the brand's image.
Skills
* Strong leadership abilities with proven experience in management and supervising teams.
* Excellent communication skills, both verbal and written, with the ability to engage effectively with customers and staff.
* Experience in retail management, including sales management and merchandising techniques.
* Bilingual or multilingual capabilities are advantageous for enhancing customer interactions.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Proficient in administrative tasks, including scheduling, reporting, and record keeping.
* Demonstrated time management skills to meet deadlines in a fast-paced environment.
* Professional phone etiquette for handling customer inquiries and communications efficiently. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as a Store Manager.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Work Location: In person