Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
Overview
As Assistant Food & Beverage Manager at Heythrop Park, you will support the leadership and daily operations of one of our signature dining venues. You will play a key role in delivering exceptional guest experiences, maintaining brand standards, and fostering a high-performing team culture. In the absence of the Food & Beverage Manager, you will deputise and assume full responsibility for the department, ensuring continuity of service and leadership.
Key Responsibilities
* Support the day-to-day operation of the dining venue, ensuring seamless service aligned with brand standards
* Deputise for the Food & Beverage Manager during periods of absence, maintaining operational leadership and decision-making
* Lead and motivate the team, promoting a culture of professionalism, warmth, and excellence
* Collaborate with culinary and beverage teams to deliver memorable dining experiences
* Engage with guests, resolving issues with empathy and urgency
* Assist with labour management, stock control, and cost monitoring
* Ensure compliance with health, safety, and licensing standards
* Support recruitment, onboarding, and development of team members
* Uphold brand values and service ethos across all guest interactions
Skills & Experience Required
* Experience in a supervisory or assistant management role within a high-end restaurant, bar, or hospitality venue (ideally within a luxury hotel or resort)
* Strong leadership and team engagement skills
* Commercial awareness with experience in budgeting and cost control
* Excellent communication and interpersonal abilities
* Proven ability to deliver outstanding guest satisfaction
* Commitment to continuous improvement and brand standards
Candidate Profile
We're seeking a confident, proactive hospitality professional with leadership experience and a passion for luxury service. You'll be a natural host, a strong communicator, and a dependable deputy who thrives in a fast-paced, high-end environment.