SC Cleared User Researcher - Contract
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Rate: Up to £500 per day (Inside IR35)
Location: London (3 days per week on-site)
Contract: Initial contract with strong extension potential
We're hiring an experienced SC-cleared User Researcher to support the delivery of user-centred digital services within a central government environment. This is an excellent opportunity to work on a high-impact programme where research plays a critical role in shaping policy-backed digital products and services.
Key Requirements
* Active Security Clearance (SC) - must be current and transferable
* Strong GDS experience, including working to the Government Service Standard
* Demonstrable experience delivering user research across discovery, alpha and beta phases
* Confident engaging with senior stakeholders, multidisciplinary delivery teams and service owners
* Ability to translate complex research findings into clear, actionable insights that influence design and product decisions
Responsibilities
* Plan, design and deliver a wide range of qualitative and quantitative research activities
* Champion user-centred design principles and evidence-led decision-making across the team
* Collaborate closely with designers, product managers, developers and policy colleagues
* Communicate insights effectively through research reports, playback sessions and workshops
* Ensure all research outputs align with GDS standards and support service assessments
Working Pattern
* 3 days per week on-site in London
* Remaining days remote, offering a balanced and flexible working model
If you're an SC-cleared User Researcher with hands-on GDS experience and are looking for a London-based contract with meaningful impact, we'd like to hear from you.
Reasonable Adjustments:
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