Performance Analyst
We are delivering a large-scale, multi-year AI and digital services programme aimed at transforming public-facing experiences. The programme focuses on building secure, responsible, and AI-powered services at scale, with strong emphasis on trust, transparency, accessibility, and common digital standards. Candidates will join a cross-functional team shaping next-generation AI products and services.
Overview
The Performance Analyst will monitor and optimise AI service performance, ensuring impact and value.
Responsibilities
* Define and track KPIs (accuracy, fairness, adoption).
* Build dashboards and reporting for stakeholders.
* Identify AI drift, risk, and improvement opportunities.
Essential Skills
* Strong data analysis and performance monitoring skills.
* Experience with AI/ML performance tracking.
* Active UK Security Clearance.
Desirable
* Experience in complex, high-impact digital programmes.
Detailed spec available.
Performance Analyst