About Icebrg
Icebrg is a London-based wealthtech startup creating a digital Platform as a Service for modern investment managers: a cloud-native, API-driven wealthtech platform that integrates custody, trading, portfolio management, reporting, and compliance workflows. With live connectivity to Saxo Bank, Addepar, and multiple API-based services (client KYC/AML, market data providers, and many others), Icebrg enables scalable and compliant operations for investment managers. We work in a joint venture with an FCA-regulated partner in the United Kingdom.
Our platform handles the most complex aspects of investment management operations, from regulatory compliance and custody services to multi-asset trading and comprehensive reporting. With seamless integrations to industry-leading systems, we provide our clients with access to global markets while managing all the operational complexity behind the scenes.
The Role
We are seeking a highly skilled Senior Operations Manager to lead the operational setup and management of the Icebrg platform. You will oversee client assets and reporting, manage operational and regulatory processes, and ensure seamless integration of operational workflows with our technology infrastructure. This is a highly technical role: you will work closely with the CTO and the developers’ team, leveraging Open API integrations and modern financial infrastructure.
Key Responsibilities
* Manage all aspects of client money and asset processing (CASS), reporting and safeguarding procedures, ensuring full compliance with FCA requirements
* Oversee client account configuration, fees and commissions setup and management, funding processes, and ongoing account maintenance across our platform
* Implement and maintain robust client and firm account structures to support diverse operational and regulatory requirements
* Manage comprehensive regulatory reporting, including transaction reporting, position reporting, and market abuse surveillance
* Maintain books and records in accordance with regulatory standards and audit requirements
* Leverage our extensive Open API integration ecosystem, implementing best practices for system connectivity and data flow
* Oversee trading operations, including order management, execution, settlement, custody and reporting across multiple asset classes and markets
* Process and manage end-of-day (EOD) files and coordinate data reconciliation across the integrated systems
* Coordinate fees and commissions processing, including calculation, allocation, and client billing
* Implement operational procedures and controls to ensure platform reliability and regulatory compliance
* Manage Addepar portfolio reporting system integration and ensure accurate, timely portfolio data synchronisation
* Lead continuous improvement initiatives to enhance operational efficiency and reduce manual intervention, including automation initiatives for client money reconciliation and reporting
* Manage operational risk assessment and implement appropriate controls and monitoring procedures
* Coordinate with technology teams to ensure operational requirements are incorporated into platform development
* Implement best practices for data security and operational resilience
* Act as the operational expert in conversations with partners and vendors
Required Qualifications & Experience
* Minimum 7+ years of senior-level operations experience in investment management or institutional trading environments
* Extensive experience with client money and asset operations, including CASS compliance and regulatory reporting
* Strong background in multi-asset trading operations, settlement, and custody processes
* Extensive experience with regulatory reporting, including transaction reporting, position reporting, and audit processes
* Solid technical foundation with hands-on experience in Open API technologies, database management, and financial systems integration
* Experience with financial data processing, reconciliation systems, and automation of the operational workflows
* Experience with portfolio management systems, trading platforms, and financial reporting tools
* Familiarity with Saxo Bank integrations/management and Addepar strongly preferred
* Knowledge of cybersecurity best practices and operational security controls
* Qualifications: Finance/STEM degree and operations certifications preferred
What We Offer
* Competitive salary + performance-based equity options allocation
* Flexible hybrid work
* Opportunity to build and scale the operational core of a disruptive wealthtech
* Professional development budget