Connect it Utility Services is a leading provider of utility consultancy, delivery, and infrastructure solutions across the UK. We work in partnership with developers, contractors, and local authorities to deliver safe, compliant, and efficient utility connections. Our success is driven by strong governance, innovation, and a commitment to maintaining high operational and security standards as we continue to grow. We are now looking for an experienced IT Manager to take ownership of our day-to-day IT operations, infrastructure, and support services across the organisation, ensuring that systems are secure, resilient, and aligned with business needs. A core accountability of the role is ownership of ISO 27001 and the Information Security Management System (ISMS), ensuring ongoing compliance, audit readiness, and continual improvement in information security and operational maturity. Responsibilities IT Operations & Service Management * Manage the daily delivery of IT support services, ensuring incidents, service requests, and problems are resolved efficiently and effectively. * Act as the senior escalation point for complex or high‑impact IT incidents, ensuring root cause analysis and preventative actions are completed. * Oversee the availability, performance, and reliability of IT systems, networks, cloud platforms, and end‑user technology. * Ensure appropriate monitoring, patching, backup, and disaster ...