A leading events and entertainment company in the UK is seeking a 2nd Line Support Engineer with some 3rd line experience. The role involves providing hands-on support in a busy IT environment, resolving escalated issues, and supporting core infrastructure. Key responsibilities include managing tickets, assisting with VMware, and troubleshooting Cisco issues. The ideal candidate will have strong knowledge of Microsoft 365 and Intune, with a focus on cybersecurity best practices. Competitive application process is encouraged.
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