Overview
We are seeking a Billing Coordinator to join our team in Manchester on a 12‑month fixed term contract.
As part of our global Finance team, the Billing Coordinator plays a critical role in the service‑to‑cash process, ensuring accurate billing and supporting partners and fee earners in meeting revenue and cash targets.
Responsibilities
* Engage with fee earners at all levels and act as the liaison between DLA Piper and clients to raise invoices and resolve issues promptly.
* Own the quality control aspects of the end‑to‑end billing process, aligning partner and client expectations with internal policies.
* Perform WIP management across two main areas: proactive calculation of billing amounts, draft invoice approval, reconciliation of complex billings (supplier bills, discounts, disbursements), and management of advance bill procedures.
* Serve as the primary point of contact for all billing‑related enquiries, credit notes, and escalation of complex issues to partners.
* Collaborate with the GSC team or other DLA Piper offices for e‑bills, multi‑payer matters, and ad‑hoc activities.
* Assist the Billing Manager and Head of Finance with ad‑hoc tasks such as support on matter master data management and charge‑out rate changes.
* Maintain client billing details for smooth handover during holidays.
* Facilitate WIP review, draft bill aging and draft bill review sessions with partners, and process WIP write‑offs where irrecoverable.
* Produce ad‑hoc reports and analysis on specific clients to identify lock‑up issues and support partners in reducing WIP days.
* Support day‑to‑day Service‑to‑Cash activities, including matter set‑up validation, qualitative reporting, and compliance with billing policies.
* Collaborate on credit collection activities with collectors on an ad‑hoc basis.
* Ensure compliance with DLA Piper’s credit policy through accurate and prompt delivery of bills and credit notes.
Qualifications
* 0–2 years of accounting or billing experience, preferably in a professional services or legal environment.
* Strong diligence and accuracy in handling data, calculations, and invoice amendments.
* Analytical mindset with experience running billing reports and taking appropriate actions.
* Excellent communication skills for collaboration across multiple stakeholders.
* Problem‑solving abilities and experience addressing billing and VAT queries promptly.
* Teamwork and collaboration skills with experience working across departments.
* Initiative‑taking mindset to seek opportunities for process improvements.
* Adaptability to changes in processes, systems, and work requirements.
* Prior experience ensuring accuracy and compliance in billing activities.
* Knowledge of financial systems and software such as SAP S/4HANA, Concur, ServiceNow, e‑billing platforms, and MS Excel is a plus.
* Basic knowledge of local VAT standards and guidelines preferred but not required.
* Proficient in English.
About You
* Demonstrated strong diligence, accuracy, and analytical mindset.
* Excellent communicator who collaborates effectively with stakeholders.
* Proactive problem‑solver with a track record of improving processes.
* Adaptable, prioritises tasks, meets deadlines, and manages multiple responsibilities.
* Knowledgeable in billing systems and software.
* Desire to work in a dynamic global law firm environment.
About Us
DLA Piper is a global law firm that helps clients achieve their goals anywhere they do business. Our culture embraces innovation, diversity, and inclusion, aiming to provide exemplary service to clients and communities worldwide.
Inclusion & Accessibility
We are committed to creating an inclusive workplace that welcomes diverse talents and perspectives. If you require reasonable adjustments during the recruitment process, please let us know.
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