Overview
We are seeking a dedicated and professional Receptionist/Administrative Assistant to join our team to offer administrative support to key members of the business. To perform clerical tasks, including answering telephones, returning emails, typing minutes, greeting visitors, etc. The ability to multi-task, whilst paying attention to detail & manage own time effectively and with efficiency. To interact professionally with the Director, Staff Members & be a good communicator at all levels whilst being part of the team. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and a proactive approach to administrative tasks. You will be the first point of contact for clients and visitors, making your role pivotal in creating a welcoming atmosphere.
Key Responsibilities:
1. Check purchase invoices against orders and delivery notes, chase POD's (Proof of Delivery) ALL within company timeframes. Produce and maintain data on status of invoices. 2. Use Microsoft office software, including Outlook, Word and Excel.
2. Complete Quarterly and Annual Supplier rebates to deadlines.
3. Ensure PAT testing is completed, and spreadsheets and certificates are updated.
4. Answer calls and maintain a rapid response rate whenever reasonably practical.
5. Greet customers and direct, ensuring office security measures are maintained. Prepare refreshments.
6. Communicate and liaise verbally and in writing between customers, suppliers, visitors, enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
7. File data, produce a variety of documents and perform other routine clerical tasks as assigned.
8. Order and maintain relevant office supplies.
9. Receive, sort, distribute and send post.
10. Nominated First Aider and Fire Marshal for office.
11. Establish and maintain effective working relationships with the Director, co-workers, managers and the general public.
12. Perform duties in an efficient, professional and courteous manner.
13. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety and security procedures.
14. Pursue personal development of skills and knowledge necessary for the effective performance of the role.
15. Other ad-hoc duties (banking, purchase and maintain kitchen/cleaning supplies, etc.)
Required Experience and Qualifications:
1. Computer literate in Microsoft Outlook, Word and Excel.
2. NVQ Level 3 in Business Administration.
3. Emergency First Aid at Work course (desirable)
Job Types: Full-time, Permanent
Pay: From £23,500.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person