Support Worker Job Description Duties and Responsibilities: Communicating frequently with the patients so as to be able to identify their needs and attend to them accordingly Making sure that appointments are made and adhered to with patients physicians as at when due Being responsible for the well-being and safety of patients under care Seeing to the availability of a patients medication at all times Interacting respectfully with patients and their relatives (if the need arises) Keep all matters related to patients or their families confidential at all times Extend support/care period if the need arises In the case of serious side effects or health-related issues, notify the patients physician and family. Support Worker Requirements Skills, Knowledge, and Abilities Good communication skills are a must-have for any support worker He/she must have good interpersonal skills so as to be able to easily identify the needs of each patient Ability to understand and be patient/calm irrespective of provocation from patients being cared for or supported Must be compassionate when carrying out his/her duties Flexibility in work patterns and schedule is of great importance Ability to work as part of a team if need be Ability to work with minimal supervision always He/she must display a great level of trust and honesty at all times Must possess excellent problem-solving abilities Must be able to adapt to different conditions and cases In some cases also, he/she may be required to act as a role model to the patient that is being supported or guided Evidence of experience as a support worker or care provider By jobdescriptionandresumeexamples.com. Learn more about the support worker job. A good level of general education, especially in communication and healthcare-related fields A diploma in health and social care would be of added advantage.