Summary
Jubilee Finance are seeking a Mortgage Administrator Apprentice to join our Buxhall team. You’ll support the mortgage and protection process through admin tasks, ensuring accuracy and excellent customer service while helping clients achieve their property goals and grow your career.
Wage
£18,000 a year
Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 08:30 - 16:30.
40 hours a week
Start date
Monday 27 October 2025
Duration
1 year
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working from the Suffolk based office, you will support the mortgage advisers in all aspects of administration including:
* Data inputting
* Processing lender applications for clients
* Dealing with solicitors, estate agents and insurance providers
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
* Abbeygate House 88-89, Whiting Street, Bury St. Edmunds, IP33 1NX
* Buxhall Business Centre, Buxhall, Stowmarket, IP14 3BW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SIMPLY ACADEMY LTD
Training course
Financial services administrator (level 3)
What you'll learn
Course contents
* Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
* Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
* Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
* Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
Training schedule
The Level 3 Financial Services Administrator Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
* A broad understanding of the financial services sector
* An understanding of the role of the appropriate regulatory bodies
* The importance of relationship building with clients and colleagues
* Understanding of processes and procedures relevant to the role
* How to develop commercial awareness
* Building skills and capabilities within an organisation
Professional Qualifications:
* CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
* Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
* To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Requirements
Essential qualifications
GCSE in:
5 subjects including maths and English (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Administrative skills
* Team working
* Initiative