Bupa Abbot's Salford, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Pensions Administrator role at Bupa
Continue with Google Continue with Google
Bupa Abbot's Salford, England, United Kingdom
2 days ago Be among the first 25 applicants
Join to apply for the Pensions Administrator role at Bupa
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advices
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Pensions Administrator
M50 3Sp
Full Time, Permanent Contract - 37.5 hours per week (Hybrid Working)
per annum dependent upon experience, capabilities and qualifications
We consider all types of flexibility, including locations, hours and working patterns.
Job Description
Pensions Administrator
Bupa Place - 102 The Quays, Salford, M50 3Sp
Full Time, Permanent Contract - 37.5 hours per week (Hybrid Working)
£25,000 - £29,500 per annum dependent upon experience, capabilities and qualifications
We consider all types of flexibility, including locations, hours and working patterns.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
The role
Ensure that the day to day requirements of our members are met to industry leading standards in terms of customer service, quality of information provided and adherence to the service level agreement and disclosure requirements
You’ll Help Us Make It Happen By
* Calculate benefits and issue communications for all types of defined benefit and defined contribution members including retirements, refunds, deferred, AVCs, transfers out, transfers in, new entrants.
* Answering queries from all members – actives, deferred and pensioners. Swift resolution of queries received via helpline and mailbox
* Maintenance of Bupa’s HR in house systems for pensions data.
* Work towards successful completion of CPC qualification. Ensure mail and tasks are correctly and promptly entered onto PS Pensions.
* Prioritise workload to deliver outstanding customer service. Work closely with Senior Administrators and Pension Administration Consultants to communicate any issues.
* Work with team to test and implement process improvements and provide feedback where necessary
* Be target driven and aim to achieve a service level adherence of 95% and a case success target of 98%
* Support senior pensions administrator in checking where necessary and appropriate
* Acquire sound knowledge of scheme rules and technical compliance
Key Skills / Qualifications Needed For This Role
* Experience in a pensions administration service department, and in use of pensions administration systems desirable.
* Preferably CPC qualified or working towards qualification
* 5 GCSE passed at grade C or equivalent (including Maths and English)
* Good communication skills and telephone manner
* Good user capability of all MS Office applications, e.g., Powerpoint, Excel, Word.
* Quick learner with appreciation of systems and processes.
* Flexibility/adaptability.
* Ability to problem solve and provide feedback to senior
* Demonstrate customer led thinking
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
* 25 days holiday, increasing through length of service, with option to buy or sell
* Bupa health insurance as a benefit in kind
* An enhanced pension plan and life insurance
* Onsite gyms or local discounts where no onsite gym available
* Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email:
Time Type
Full time
Job Area
People & HR
Locations:
Bupa Place
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Bupa by 2x
Sign in to set job alerts for “Pension Administrator” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Knowle, England, United Kingdom 2 weeks ago
Coventry, England, United Kingdom 4 days ago
Redditch, England, United Kingdom 1 week ago
Warwick, England, United Kingdom 3 hours ago
Warwick, England, United Kingdom 3 hours ago
Birmingham, England, United Kingdom 2 months ago
Gloucester, England, United Kingdom 2 days ago
Gloucester, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 day ago
Head of Shared Services – Pension Administration
Birmingham, England, United Kingdom 6 hours ago
Business Support Officer to the Deputy Director of Information Transformation (Ref: 7256)
Birmingham, England, United Kingdom 22 hours ago
Admin Assistant - Full Time Days 37.5 hours
Band 3 Patient Services Administrator - Undergraduate Teaching
Birmingham, England, United Kingdom 3 hours ago
Bromsgrove, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 week ago
Tewkesbury, England, United Kingdom 1 week ago
Abbot's Salford, England, United Kingdom 15 hours ago
Abbot's Salford, England, United Kingdom 3 days ago
Coventry, England, United Kingdom 2 days ago
Birmingham, England, United Kingdom 4 hours ago
Birmingham, England, United Kingdom 3 days ago
Birmingham, England, United Kingdom 2 months ago
Head of Payroll - Pension Administration
Birmingham, England, United Kingdom 2 days ago
Bromsgrove, England, United Kingdom 1 week ago
Banbury, England, United Kingdom 1 week ago
Property Services Administrator - Birmingham
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 3 weeks ago
Stratford-Upon-Avon, England, United Kingdom 1 day ago
Gloucester, England, United Kingdom 4 days ago
Birmingham, England, United Kingdom 2 days ago
Teddington, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr