Position Overview
Directorate: Public Health, Protection and Wellbeing
Section: Wellbeing and Leisure Services
Grade: Level 5 “Subject to Review”
Hours: 37 hours per week
Stoke-on-Trent City Council,
This advert is open to both Internal and External applicants.
This is a fixed term position for 3 years.
Role Summary
We’re looking for an organised, proactive Active Wellbeing Programme Support Officer to play a key role in coordinating and supporting our growing portfolio of health and wellbeing programmes.
Responsibilities
* You’ll manage referrals, maintain accurate participant records, support program logistics and act as a key point of contact for residents, partners and stakeholders.
* You’ll help shape communications campaigns, produce high-quality reports and champion the use of digital systems to streamline participant journeys and improve service efficiency.
* You’ll bring strong administrative skills, excellent communication, confidence using digital systems and experience working in a health, wellbeing, leisure or community setting.
* You’ll be highly organised, comfortable managing multiple priorities and able to work both independently and as part of a supportive team.
* Working for Stoke-on-Trent City Council means joining a service committed to reducing health inequalities and improving lives.
* You’ll be part of a friendly, forward‑thinking team with opportunities for development and the chance to make a real difference in our communities.
Contact
For an informal discussion, please contact Natalie Jolley: Natalie.jolley@stoke.gov.uk
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).
Redundancy Note
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
How to Apply
To Apply - please visit our website https://webrecruitment.stoke.gov.uk/wrl/ If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.
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