The Royal Free London Private Patients Unit (PPU) is a dynamic and fast‑paced working environment that rapidly adapts to meet the demands of the service.
This role is for an individual who wishes to work alongside a supportive team that values hard work and invests in people. If you enjoy working with people, have a great sense of customer service and are keen to develop your career, then this is the place to be.
Responsibilities
* Administer the Private Patients Unit's administration services and daily functions.
* Work a variable rota – Monday to Friday from 7 am to 8 pm, with occasional Saturdays.
* Carry out daily administrative tasks, including processing paperwork, managing records and scheduling.
* Engage with patients, consultants, referrers, external providers and staff across all other departments to provide world‑class customer service.
* Maintain an impeccable telephone and email manner, confident in dealing with people at all levels.
* Work cross‑site at Hadley Wood Hospital when required.
Qualifications
* Experience as a Private Administration Coordinator or in a similar role, preferably within a NHS environment.
* Excellent communication skills and a customer‑focused approach.
* Team‑player, meticulous, detail‑oriented and enthusiastic, capable of working in a challenging and changing environment.
* Eligible to work in the United Kingdom or meet the criteria for sponsorship under the Skilled Worker visa route.
Benefits
* Flexible hours and generous benefits.
* Access to next‑level training and career development opportunities.
Everyone is welcome at Royal Free London NHS Foundation Trust. We are proud of our diversity and continue to undertake initiatives to advance equality for all employees.
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