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Service desk lead — remote with uk travel & impact

Salisbury
Help for Heroes
Service
€40,000 a year
Posted: 20 May
Offer description

Help for Heroes in Salisbury is looking for a Service Desk Manager to lead an expert team ensuring seamless IT support for the Armed Forces community. The role involves overseeing service desk operations, managing escalations, and driving improvements in IT service management. Candidates should have experience in IT support, people leadership skills, and a customer-first approach. The position offers a supportive team environment and benefits like 29 days of annual leave, a health scheme, and a generous pension plan.
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